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Frequent questions
How long does it take to process my order?
Usually, your order is released from our warehouse within 48 hours after your payment has been confirmed. After it has been handed over to the delivery company, it will be delivered to you as fast as possible but no later than 7-9 business days.
Can I change my delivery location?
Is it possible to update, change, or cancel my order?
Which delivery company are you using?
Can I track my delivery?
What are the shipping rates?
Your order will be delivered free of charge if the total order value exceeds 69 EUR.
The shipping rates for Zone 1 countries is EUR 4.90. For Zone 2 & 3 countries, the delivery cost is EUR 9.90. VAT is included in all the shipping rates.
Zone 1: Estonia, Finland, Latvia, Lithuania
Zone 2: Austria, Belgium, Bulgaria, Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, The Netherlands
Zone 3: Norway, Switzerland
Which payment options do you accept?
We accept card payment (Visa, Mastercard), and PayPal.